Owner-operated since 1989 · North Augusta, SC · Serving Aiken County (803) 661-3537
Every Review, Unedited

All 65 Reviews

Every Google review A/C ServiceMaster has received, reproduced in full and in the customer’s own words — the good ones and the bad ones.

4.71 from 65 Google reviews
  • 5 star57
  • 4 star3
  • 3 star2
  • 2 star0
  • 1 star3

No longer doing service

Arielle G.Google review

Excellent work, professional attitude, I recommend them Highly to everyone, pleasant and friendly vibes-Awesome

PAMELA D.Google review

Great service and he explains to you what the problem is great highly recommend the best thank you

Mz B.Google review

Paul was quick to respond, and very knowledgeable. He was very reasonable on price and was able to fix my family's ac unit. I highly recommend him.

Jessica C.Google review

Paul was at my house within an hour of my call. He got right to work identifying the issues, had the available repair parts and fixed on the spot. I have been looking for a honest AC company since moving here 9 years ago and I have finally found one! Will definitely use again when issues arise. Thanks Paul!

Tom S.Google review

Because my address wouldn't come up on GPS and my directions were specific enough, he wouldn't come out. Wouldn't trust the directions. Said he didn't want to waste his time driving around. Ok. I guess don't take calls that are out of your comfort area.

Kimberly B.Google review

Rating left without a written review.

Stanley M.Google review

Called for a friend needing help came out fixed ac and wasn't too expensive

Oranda H.Google review

Fast professional service

Family R.Google review

Prompt, professional and reasonably priced. I love to be able to support local small business. I have confidence in work performed. Will call again for future needs. Highly recommend. Thank you, Paul. A+

Joe A.Google review

He was very knowledgeable and professional, also great price for great work... That's rare these days... Thank you again Mr. Diggs

Jo D.Google review

Paul was punctual. pleasant and professional. He did a great job.

Trish R.Google review

Paul was able to come out the same day I called in the evening at that to fix my a/c quickly. Price was reasonable. He was honest where others could have said that there was more to fixing my unit than there was. Some of the best customer service I've had I would highly recommend him to others, and use his services again. Thank you

Ourst8ofmindGoogle review

Very prompt, reliable and knowledgeable. Paul is truly a blessing and very good at what he does. I would recommend anyone having any HVAC issues to go with A/C Service Masters! They are the best!

Adrienne J.Google review

I'd recommend this company to anyone like myself without ac since Friday. Paul was professional, intelligent; articulate and compassionate to said situation. While having to deal with a difficult insurance company. He completed the job and was willing to deal with said company when most would've left. Again Paul Esther Ruth and I thank you.

Sharion S.Google review

I highly recommend this business. Paul is a local businessman and treated us extremely well. He was prompt, knowledgeable, very respectful and expertly professional. He was a pleasure to speak with and also gave us helpful tips to improve overall maintenance as to avoid future service calls. Thank you from Trophies Unlimited!

The M.Google review

Quality Service. Great Value and came out the same day to replace my A.C. unit. I would definitely use again.

G C.Google review

Great service, only service that answers the phone at 7:30 in the morning and can give an estimate. Great price too, thanks again!

Sam W.Google review

Provided great service at a great price. Stands by his work 100%. I would use this company again.

Tremain E.Google review

You can't get more professional than this. Called first thing on a Saturday morning. He told me he could be there in a hour and a half and he showed up right on time. He was very knowledgeable and able to diagnose the problem quickly and took the time to explain how it worked. He even gave me some tips on some preventative maintenance while he was working. All work was completed quickly and at a great price.

Walker G.Google review

Please listen. This man is the definition of a true professional. Our AC went out and the house was almost 90 at night. I called around to everyone in the area and it was only this gentleman who offered to come out promptly. Within an hour no less. Soon after our home was enjoyable again. He had his cute grandson in his truck with him who was all the makings of a true gentleman himself! Cannot say enough about how this man helped us in our time of need. I would rate again and give him 10 stars if possible!

Zach F.Google review

I needed an emergency repair done for a rental unit so I called Paul Diggs at A/C Service Master. He was able to come out quickly to address the problem for my tenant, and I was so impressed with his professionalism and knowledge I asked him to come look at the unit at my own home that I had been having issues with. Now both units are running like new and I could not be happier. After this experience, I won't go anywhere else for HVAC work. Don't waste time with anyone else. Just call A/C Service Master and let Paul take care of the problem!

David M.Google review

Polite. Prompt. A pleasure to deal with. Paul was professional, and up front about the service fee. He stayed true to his estimate for repair. HVAC work is never inexpensive, but I didn't feel "fleeced." I will be a repeat customer for A/C ServiceMaster.

Seth C.Google review

AC stopped working last night . Call A/C service master at my lunch hour. And Paul said he could come out the same day. He checked out my A/C and found nothing wrong. A/C was blowing as design. He did not try to sell me any services. But he did tell me if the problem comes back he would change the circuit board. If you are looking for a honest AC guy. I would call A/C service master.

George S.Google review

Mr. Diggs came an saved the day. When i gave him a call he did not hesitate to give service right on tine an very professional. I appreciate Mr.Diggs for helping my family in our time of need.

Marcie H.Google review

Very knowledgeable, professional, and reasonably priced. After spending 7 days with no heat, our problems were fixed in less than an hour!!! I highly recommend their service.

Koshon M.Google review

For fast, reliable, skilled, and trustworthy service, this is definitely the company to call! I cannot say enough about this company. Sometimes, reaching out to repair companies is difficult when you don't know who you can trust. One thing I can say for certain - this company will be the one we call - each and every time. Exceptionally knowledgeable and skilled, but also very pleasant and explained everything as well. We were worried that calling someone on the weekend, urgently would cost a fortune, but pricing was very reasonable! Especially considering coming out on the weekend and climbing into the attic in extreme heat! In fact, we initially called thinking we would need to replace the unit, but this company not only let us know we didn't need to, but the repair was not complex or costly and their honesty and straightforwardness is so appreciated! Thank you, Paul, for your service today! My family genuinely appreciates it!!! And my house is cooling off at this very moment! Phew!!!

Jeremy Z.Google review

Excellent, quick, and professional service! I was so miserable, and the technician had things running in 10 minutes! I highly recommend A/C ServiceMaster!

Kathy P.Google review

Paul provided courteous same day services, arrived when expected, and offered fair prices. Will use again if needed.

Addison P.Google review

Took the call himself, came out almost immediately, explained thoroughly what was wrong and was able to show me. Fixed it quickly and the price seemed fair.

Kyle R.Google review

Paul was absolutely wonderful. He did a great job and very quickly. I highly recommend him!

Bling&BeSweet C.Google review

Paul came out immediately to help with the A/C unit. He sat there in the blazing heat trying to figure out it's weird problem. Two trips to the parts store. Unit is fixed. Very reasonably priced and conscientious about the future performance of the unit. The only downside is the unit manufacturer, Carrier, would not honor the warranty transfer of ownership (on a 2 yr. old unit). Carrier gets a bad rating, Paul gets the good one.

B Z.Google review

Mr. Paul responded to all of my service requests very quickly, was reasonable and went above and beyond finding a solution for my HVAC service needs. I am very satisfied with his services & I highly recommend!

Alvina H.Google review

Mr. Diggs came quick, diagnosed my problem quick and fixed it quick! Look no further. AC Service Master is the best, and most affordable air conditioning repair service ever!

Tfifany P.Google review

Rating left without a written review.

Marion P.Google review

Never wrote a review before, but Mr. Paul Returned my call fast and on a Friday night came out and fixed my unit. It's 10:00 pm and very reasonable. If that ain't service for ya I don't know what is!

Mike M.Google review

Prompt to return call. On time, explained problem. Repaired the unit as needed. Would recommend that if you needed ac or heating repairs done to call Paul.

James H.Google review

At 7:50PM on a Friday (10 minutes before they were going to close btw and it was storming outside), I called these guys and asked if they would come service my A/C system. They said they'd be there in about 30-45 minutes. As soon as I hung up the phone I found the issue and fixed it, so I immediately called them back to cancel the service call. Even though I didn't get a chance to use them, they left a very positive impression on me just because they were willing to help me out in an emergency during after hours. Definitely will be using them in the future!

JoeGoogle review

good service and reasonable pricing

Kelley M.Google review

Paul did an excellent job on our unit. He was nice and friendly. He put the unit in and it did not take long. And he cleaned up his mess as he went along. Thank you , Paul!

Dd W.Google review

Promt.kind and courteous.a real blessing.

Marlene O.Google review

I called Saturday morning, and my A/C was back in proper working order on Saturday evening. The technician arrived when he said he would, explained what was going on with my unit and quickly repaired it at a great price. I am very pleased with the service I received.

K J.Google review

Our A/C unit began giving difficulties by not keeping up with the outside temp on the weekend. On Monday morning I began calling trying to find someone to repair it. Recommendations from family were fruitless as most companies told me it would be at least a week before they could get to it or they would not answer the phone. I researched online and found A/C Service Master. Their reviews were all good. I called and the phone was answered immediately. I discussed the issue and was told that they could come out right away.. Within 2 hours my unit was repaired.(clogged condenser unit outside and a little low on Freon.) Nothing but praise for this company, technician and the service. I waited a week to write this to ensure the problem was resolved. Give them a call ,you won't regret it.

Jerry H.Google review

All around great service

Jordyn J.Google review

Mr. Paul is truly a honest, prompt, christine gentelman. He knew what was wrong with my a/c unit and repaired it in a timely manner. His prices are very reasonable and it was nice not to be taken advantage of. I would highly recommend him to anyone!

Kim J.Google review

Mr. Diggs promptness and professional experience saved my business from the possibility of losing money. He did a total replacement of my unit ...traveling to N.C. We're cooling wonderfully! ! From the Owner and clients at Beautiful You Salon..We sincerely thank you!!!!

Janice J.Google review

Called them to install an AC unit. They came on time, they were courteous, and went above and beyond to help me. Would highly recommend them to anyone who need service on an AC unit. A++ Service.

Chuck G.Google review

I just bought a home in July, 2017 not knowing I had furnace problems . I called A/C Service Master LLC and he came out the same day, which was on a Saturday. He diagnosed the problem right away. He told me what needed to be done and it was at a reasonable price. He was very knowledgeable and knew what he was talking about. I trusted his judgement. Outstanding work. I would recommend him to anyone with any issues. Thanks so much.

Dorothy J.Google review

Great guy! Very knowledgeable and professional.

Father &Google review

I highly recommend Mr Diggs. He repaired my air condition unit in a prompt and courteous manner. My unit is performing better since he diagnosed the problem and repaired it. He took time to explain the problem and told me what to expect from the unit. I am chilling in comfort.

Voncell V.Google review

He is the best came in 15 min 5 star

Shanekole W.Google review

Prompt,courteous service with an outstanding knowledge of diagnosing the problem quickly.I would recommend Mr.Paul Diggs to anyone thats experiencing any HVAC problems.

Karl S.Google review

Very knowledgeable, professional and thorough. I would definitely recommend him.

Victor N.Google review

Was willing to come out the same day I called him, even after calling late in the afternoon. Very knowledgeable, local, and friendly. Great price for quality help.

Chase B.Google review

Paul was very timely & professional! I would recommend and use him again!

Jonathan H.Google review

Third time in two years the A/C he installed has needed to be repaired. If I wanted to wonder whether or not the air conditioning was going to come on, I'd have kept the unit I had instead of getting a new one that should be under warranty. And it takes forever to get him to come and make the repairs. I fell for the Bible verses on his webpage. But even the devil can quote the Bible, so I guess I should have known better.

Kay H.Google review

Mr. Diggs was very professional with his service to us. He arrived on time and installed our new unit without any problems. We highly recommend Mr. Diggs.

James W.Google review

I have used A/C ServiceMaster for many years both in my home and at the church building . They have done superior work throughout the years. I strongly recommend their service to all church members and friends and to you.

Clyde R.Google review

Paul did a GREAT JOB!!! Not only did he fix our issue he also recommended some helpful things that would save money on our A/C unit. We will recommend him to our friends and family. Donell Hamilton

Christen H.Google review

I had an A/C issue in 2008. Paul was quick to respond, very reasonable on price and fixed the issue quickly. He made recommendations to better the HVAC in my house and I have and will continue to use his service. He is thorough, and ensures you understand what the issue is and how he is going to fix it. I highly recommend him.

K S.Google review

Paul hands down is the most honest and prompt HVAC company i know. I have been a customer of A/C ServiceMaster for years and I have recommended him to several people who have all said the same. Paul stands behind his work and has always been honest with me on what needed to be done. I had one furnace that had to be replaced and Paul helped me find a replacement unit that was within my budget as close as he could get. He made sure i bought a good quality product and he had us up and running quickly. I would never use another company. Even though it was hot, when my AC went out, i waited four days for Paul to do the work because I wouldn't want anyone else. The only reason he was four days out was because he was on vacation, otherwise he would have been there that day.

Kenneth D.Google review

Paul is an A/C angel!! He has serviced our home several times over the last couple of years.Not only was he able to service us the same day we called, but his prices are extremely fair. He is thorough, professional, and courteous. I highly recommend A/C Service Master!!

Tracy D.Google review

Paul is the best! Highly recommended! We used to use somebody out of Kennesaw that never could get our A/C to work right, then we found Paul, and he fixed what the other guy couldn't fix! Paul even made an emergency stop for me ON HIS WAY to his family vacation. If he hadn't of done that, we would have been without A/C for a week during July! Ugh! Can't say enough good things about Paul and A/C Servicemaster!

Chris H.Google review

Paul, from A/C Servicemasters, worked diligently at my home to find the source of my A/C problem and to get it back to working condition. He has been a life saver with various A/C issues over the years. He is extremely knowledgeable and proficient at what he does. I would definitely recommend Paul, and this company to anyone needing A/C services. - Trent

Trent B.Google review

WOW!! This guy was great, came out same day, gave a quote and replaced my entire heat pump system in one day and while it was pouring down rain! Hard to find service like that anymore. He really knew his stuff he was honest and explained everything clearly and best of all he had the lowest price of the three other local companies I received quotes from. This is my A/C go to guy! Thank you Thank you Thank you

M C.Google review

Want to Be the Next One?

Call and describe what your system is doing. If it can be sorted out over the phone, you will be told that instead of being sold a service call.

Call (803) 661-3537